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PharmaKnowledgeTM is a consulting firm specializing in the following areas within the pharmaceutical, biotechnology, and CRO industries:

bulletKnowledge management 
bulletVirtual teamwork and the use/misuse of technology to bring teams together
bulletDocument management
bulletElectronic regulatory submissions
bulletComputer security in the era of computerized clinical research and development 

PharmaKnowledge has consulted with companies throughout the world, including the UK, France, Switzerland, Japan, Canada and the United States.  We have helped companies ranging from small consulting firms to some of the largest international pharmaceutical companies in the world.

Our focus is on analysis and management of the knowledge flow (kflowTM), the way knowledge moves from one person, group, or organization to another.  Through careful examination of what knowledge is needed for a particular job and how that knowledge is obtained, wide-reaching innovation and significant process improvement can be demonstrated via optimization of the kflow process.

We use a four-step process for managing knowledge within organizations:

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Observation and Analysis

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Design

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Implementation

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Improvement and Innovation of the Knowledge Management Process

Some of the many tools and techniques that we use include:

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careful examination and documentation of business-critical processes,

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analysis of current modes of knowledge creation, transfer and reuse,

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thorough stakeholder analysis to assess critical knowledge needs and barriers to effectiveness,

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development of knowledge chain maps and social network maps to define the kflow and to determine the role of individuals within the kflow,

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detailed metrics development and analysis to quantify the baseline effectiveness of a process and serve as a benchmark for subsequent improvement,

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change management techniques, including thorough communications plans, incentives and compensation structures tied to knowledge sharing, and story analysis and management,

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constant review and analysis of the tools and techniques used to continually improve the knowledge management process.

Contact us if you would like more information about our philosophy, methods or experience.


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